Dramelin Thoventa

Our Commitment to Your Privacy

At Dramelin Thoventa, we understand that trusting us with your personal information is a significant decision. This privacy policy explains exactly how we collect, use, and protect your data when you engage with our floristry masterclasses and services. We believe transparency builds trust, so we've written this policy in plain language that real people can actually understand.

When you contact us about our programs or attend our workshops, we handle your information with the same care and attention we bring to our floral arrangements. Your privacy matters to us, and we're committed to protecting it while providing you with exceptional educational experiences.

Information We Collect

We collect information that helps us provide better floristry education and communicate effectively with our students and prospective participants.

Contact and Registration Information

Your name and preferred contact details when you inquire about our programs
Email address for course communications and educational materials
Phone number for important updates about class schedules or changes
Mailing address when needed for certificate delivery or course materials
Professional background information to better tailor our instruction approach

Educational and Program Data

Course preferences and skill level assessments to match you with appropriate programs
Attendance records and participation in workshops for certification purposes
Photos of your floral work during classes (only with your explicit permission)
Feedback and evaluation responses to help us improve our teaching methods

How We Use Your Information

Your information serves specific purposes related to providing quality floristry education and maintaining communication with our learning community.

Scheduling and confirming your participation in masterclasses and workshops
Sending educational materials, techniques guides, and seasonal floristry tips
Providing updates about new programs launching in late 2025 and early 2026
Processing certificates and maintaining records of completed coursework
Responding to questions about floral techniques, supplies, or business practices
Improving our teaching methods based on student feedback and learning outcomes

We don't use your information for unrelated marketing purposes or share it with companies trying to sell you products we don't endorse. If we ever want to feature your work in our promotional materials, we'll always ask for specific permission first.

Data Protection and Security

We protect your personal information using industry-standard security measures appropriate for an educational service business. This includes encrypted email communications, secure file storage for student records, and limited access to personal information among our team members.

Our data protection practices include regular backups of student records, secure password policies for our systems, and training for team members about proper handling of personal information. We maintain physical security for any printed materials containing personal data and dispose of outdated records securely.

While we implement reasonable security measures, we also believe in being honest about limitations. No online system is completely secure, which is why we only collect information that's genuinely necessary for providing our educational services.

Your Rights and Control Over Your Data

You have significant control over the personal information we maintain about you. Here's what you can do and how to exercise these rights:

Access Your Information

Request to see what personal information we have about you. We'll provide this within 30 days and explain how we're using it.

Correct Inaccuracies

Ask us to update or correct any information that's outdated or incorrect. This helps us serve you better and maintain accurate records.

Delete Your Data

Request deletion of your personal information, though we may need to retain some records for legitimate business purposes like completed certifications.

Limit Communications

Choose what types of communications you receive from us or opt out of non-essential emails while staying informed about programs you've enrolled in.

To exercise any of these rights, simply contact us using the information provided below. We respond to all requests within reasonable timeframes and work with you to address any concerns about your personal information.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties. However, there are specific situations where we may need to share limited information:

With certification bodies when you complete programs that lead to recognized credentials
With trusted service providers who help us deliver educational content (like email systems or learning platforms), under strict confidentiality agreements
When required by law or to protect the safety of our students and staff
With your explicit consent for specific purposes, such as featuring your work in case studies

Any service providers who handle your information are carefully selected and required to maintain the same privacy standards we uphold. We regularly review these relationships to ensure your data remains protected.

Data Retention and Storage

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in Azerbaijan.

Retention Periods

Contact and inquiry information: Retained for two years unless you request earlier deletion
Student records and attendance: Kept for five years to support certification inquiries and program verification
Financial transaction records: Maintained according to Azerbaijan business record requirements
Marketing communications preferences: Stored until you unsubscribe or request deletion

When we no longer need your information, we delete it securely using methods that prevent recovery. For sensitive documents, we use secure deletion software or physical destruction methods.

International Data Transfers

Our business operates primarily within Azerbaijan, and we store most data locally. However, some of our educational platforms and communication tools may involve data processing in other countries with adequate privacy protections.

When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to Azerbaijan data protection standards. We only use service providers who demonstrate strong privacy practices and appropriate security measures.

Cookies and Website Data

Our website uses essential cookies to function properly and provide you with a smooth browsing experience. We don't use tracking cookies for advertising purposes or share website usage data with advertising networks.

You can control cookie settings through your browser, though disabling essential cookies may affect website functionality. We use website analytics to understand how people find and use our site, helping us improve the experience for future visitors.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in how we handle personal information. When we make important changes, we'll notify active students and recent inquirers via email.

Minor updates for clarity or legal compliance may be posted on our website with the revision date updated. We encourage you to review this policy periodically, especially before starting new programs with us.

Legal Compliance

This privacy policy complies with Azerbaijan's data protection laws and regulations governing educational service providers. We maintain appropriate documentation of our data processing activities and undergo regular compliance reviews.

Our privacy practices align with international standards while respecting local legal requirements. We work with legal counsel to ensure our policies remain current with evolving privacy regulations.

Privacy Policy